Our Laser Engraving Policy Service charge: Free Laser Engraving Maximum 25 characters, including spaces Engraving takes 1-2 business days. Engraved items cannot be EXCHANGED or REFUNDED. That’s Special Custom Laser Engraved made just for you. We will engrave the ring and ship it to you. If you would rather have us send you the ring first, we can ship it to you so you can try it on to make sure it fits and send it back to us to have it engraved. It might take 1-2 days for you to receive the engraved ring after we receive it back from you. This includes the processing time in our custom work department and mailing it back to you.